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Human relations : interpersonal job-oriented skills / Andrew J. DuBrin.
Publication details: Upper Saddle River, NJ : Pearson/Prentice Hall, c2009.Edition: 10th edDescription: xxii, 405 p. : ill. ; 28 cmISBN:- 9780135019443
- 0135019443
- 9780136063667 (pbk.)
- 0136063667 (pbk.)
- HD6955 .D82 2009
Contents:
A framework for interpersonal skill development -- Understanding individual differences -- Building self-esteem and self-confidence -- Interpersonal communication -- Developing teamwork skills -- Group problem solving and decision making -- Cross-cultural relations and diversity -- Resolving conflicts with others -- Becoming an effective leader -- Motivating others -- Helping others develop and grow -- Positive political skills -- Customer satisfaction skills -- Enhancing ethical behavior -- Stress management and personal productivity -- Job search and career management skills.
| Item type | Current library | Home library | Shelving location | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
Books
|
American University in Dubai | American University in Dubai | Main Collection | HD 6955 .D82 2009 (Browse shelf(Opens below)) | Available | 5110854 |
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| HD 6657 .L54 1986 Labor movements and labor thought : Spain, France, Germany, and the United States / | HD 6664 .P278 1962 An outline of trade union history : an introduction for young people and others / | HD 6664 .P4 1987 A history of British trade unionism / | HD 6955 .D82 2009 Human relations : interpersonal job-oriented skills / | HD 6955 .H353 2008 Harvard business review on bringing your whole self to work. | HD 6955 .H353 2008 Harvard business review on bringing your whole self to work. | HD 6955 .L35 1976 Organizational behavior and administration : cases and readings / |
Includes bibliographical references (p. 379-393) and index.
A framework for interpersonal skill development -- Understanding individual differences -- Building self-esteem and self-confidence -- Interpersonal communication -- Developing teamwork skills -- Group problem solving and decision making -- Cross-cultural relations and diversity -- Resolving conflicts with others -- Becoming an effective leader -- Motivating others -- Helping others develop and grow -- Positive political skills -- Customer satisfaction skills -- Enhancing ethical behavior -- Stress management and personal productivity -- Job search and career management skills.
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