Includes bibliographical references and index.

1 Leading Global Projects 1 -- Accidental Project Managers 4 -- Global Project Leadership Imperative 6 -- Getting Strategic About Global Projects 7 -- The Cultural Context of Project Leadership 9 -- What is "Culture" 10 -- A "Cultural" Mistake 14 -- Denial 14 -- Two Typical Leaders of Global Projects 16 -- Culture is Learned 17 -- Culture is Complex 19 -- Understanding and Communication 25 -- Example 1 Mr. Sim's Invitation 26 -- Example 2 Avianca Crash 27 -- The "Hard" Soft Skills of Project Leadership 28 -- Global Project Leadership Realities 30 -- 2 What Every Project Leader Needs to Know About Project Management Fundamentals 31 -- The Strategy Connection 33 -- Financial Value 35 -- Customer Value 35 -- Tactical Value 36 -- Organizational Value 36 -- Compliance Value 36 -- Strategic Value 37 -- Competing for Scarce Resources in a Multi-Project World 37 -- Get the Assumptions and Constraints on the Table 45 -- The Project Plan 46 -- Scope Management 47 -- Risk Management 49 -- Project Time Management 53 -- Estimating How Long Something Will Take 54 -- The Critical Path 55 -- Managing the Project Budget 57 -- Project Management Fundamentals 61 -- 3 The Project Story 63 -- Aspiration and Facts 65 -- The What-Why Dance 66 -- Project Value Elevator Speech 67 -- Visions from on High 69 -- Creating the Project Vision Statement 71 -- Rapid Project Visioning Exercise 75 -- The Project Snapshot 80 -- The Project Exit Story 82 -- Learning from Project Stories 84 -- The Power of Stories 87 -- Project Story Imperatives 88 -- 4 Cross-Cultural and Cross-Functional Project Leadership Skills 89 -- A Newspaper Column 93 -- Cultural Filters 94 -- Stereotypes 95 -- Global Leaders as Learners 97 -- Mini-Case 1 Responding to an e-mail? 98 -- An e-mail from a New Boss 98 -- Mini-Case 1 Responding to an e-mail - Alternative 99 -- Mini-Case 2 German/Japanese Direct Negotiations 99 -- Mini Case 2 German/Japanese Direct Negotiations - Alternative 100 -- Lesson 101 -- Mini-Case 3 Giving/Receiving Feedback on Project Teams 101 -- Mini-Case 3 Giving/Receiving Feedback on Project Teams - Alternative 102 -- Mini-Case 4 A Common Vision Across Functions 102 -- Mini-Case 4 A Common Vision Across Functions - Alternative 103 -- Mini-Case 5 A Hurt Medical Director 104 -- Mini-Case 5 A Hurt Medical Director - Alternative 105 -- A Framework 105 -- A Great Project Leadership Story 108 -- Framing the Problem 110 -- Leaders Handling Two Swords at the Same Time 112 -- The English Language as the Language of Business 113 -- Examples of Humor 115 -- Summary Check List 115 -- 5 Influencing and Negotiating 119 -- Seeking Alignment Through Influence 122 -- Developing an Influencing Strategy 129 -- Influencing Exercise 135 -- Reading Nonverbal Signals 137 -- Negotiating in Global Projects 139 -- A Framework for Global Negotiations 141 -- Influencing Without Authority and Turning Conflicts into Cooperation 146 -- What is Conflict? 148 -- Influencing Imperatives 150 -- 6 What Project Team Members Need from Us 153 -- The Case of the Brazilian Caddie 154 -- Global Project Teams: A Primer 161 -- Stages of Team Development 162 -- Research on Project Synergy 167 -- Leading Global Projects Quiz 169 -- A Framework for Identifying What Blocks Motivation and Performance 171 -- Dealing with "Interesting" People 177 -- Persistence and Optimism 178 -- What Virtual Project Team Members Need 179 -- What Team Members Need from Us - Imperatives 181 -- 7 Leading Projects at the Edge of Chaos 183 -- Understanding Chaos 187 -- Complexity and Uncertainty 192 -- Early Warning Signs 194 -- Expressed Confusion About the Strategy That the Project is Fulfilling 195 -- Real or Perceived Confusion About the Project Scope 196 -- Project Team Members Focusing on Work Unrelated to the Project 196 -- Isolated Virtual Team Members 197 -- tStuck in the Glue of a Fuzzy Front End 197 -- The Perfect Storm 198 -- Clarity-Seeking Project Leadership 201 -- Identify and Communicate Project Scope and the Link Between Scope and Strategy 201 -- Carve Long-Duration Projects and Tasks into Value-Producing Chunks 202 -- Ask the Critical Three Questions Frequently, Daily if Possible 203 -- Simplify 204 -- Leverage Diversity to Achieve Project reakthroughs 205 -- Perform Project Team Tune-Ups on a Regular Basis 205 -- Engage in Lateral Thinking to Minimize ssumptions and Explore Butterfly Effects 206 -- Structure Your Project by Project Type 207 -- Edge of Chaos Realities 209 -- 8 Shaking Up the Project Team 211 -- The Change Process 217 -- Change Implementation Insights 218 -- Change Imperatives 223 -- 9 Leadership/Culture/Project Management: Capturing the Learnings 225 -- Methods of Learning 226 - Action Learning 227 -- Learning Logs 232 -- Capturing the Learning Imperatives 234 -- 10 Mindstretching Question, Summary, and Epilogue 235 -- Mindstretching Question 236.