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FedEx delivers : how the world's leading shipping company keeps innovating and outperforming the competition / Madan Birla.

By: Publication details: Hoboken, N.J. : Wiley., c2005.Description: xxi, 215 p. : ill. ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780471715795 :
  • 0471715794 :
Other title:
  • FedEx delivers
Subject(s): LOC classification:
  • HE5903.F435 B56 2005
Contents:
Innovating and outperforming the competition -- FedEx's innovation journey -- Why organizations do not innovate -- The five dimensions of an innovation and performance culture -- Engage employees in the enterprise -- Expect and help employees to continually grow -- Create a secure environment for expression and acceptance of creative ideas -- Encourage collaborative develop -- Conclusion : continuing to lead the way.
Holdings
Item type Current library Home library Shelving location Call number Status Date due Barcode
Books Books American University in Dubai American University in Dubai Main Collection HE 5903 .F435 B56 2005 (Browse shelf(Opens below)) Available 694794

Includes bibliographical references (p. 199-201) and index.

Innovating and outperforming the competition -- FedEx's innovation journey -- Why organizations do not innovate -- The five dimensions of an innovation and performance culture -- Engage employees in the enterprise -- Expect and help employees to continually grow -- Create a secure environment for expression and acceptance of creative ideas -- Encourage collaborative develop -- Conclusion : continuing to lead the way.

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