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Surrounded by idiots : the four types of human behavior and how to effectively communicate with each in business (and in life) / Thomas Erikson.

By: Contributor(s): Language: English Original language: Swedish Publisher: New York : St. Martin's Essentials, 2020Edition: First St. Martin's Essentials paperback editionDescription: xv, 282 pages : illustrations ; 21 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9781250179937 (paperback)
  • 1250179939 (paperback)
Subject(s): LOC classification:
  • HM1166 .E7413 2020
Contents:
Foreword --
Introduction: The man who was surrounded by idiots --
Why are we the way we are? --
An introduction to the system --
Communication happens on the listener's terms --
Red behavior: how to recognize a real alpha and avoid getting in his way --
Yellow behavior: how to recognize someone whose head is in the clouds and get him back to reality again --
Green behavior: why change is so difficult and how to get around it --
Blue behavior: in pursuit of perfection --
No one is completely perfect: strengths and weaknesses --
Learning new things: how to use what you've learned --
Body language: why how you move matters: how do you really look? --
A real-life example: the company party-- how to understand everyone you meet -- Adaptation: how to handle idiots (i.e., everyone who isn't like you) --
How to deliver really bad news: the challenge of speaking your mind --
Who gets along and why it works: group dynamics at their finest --
Written communication: how to evaluate someone when you can't meet in person --
What makes us as mad as hell?: temperament can reveal everything about a person --
Stress factors and energy thieves: what is stress? --
A short reflection through history: people have always been like this --
Voices from real life --
A quick little quiz to see what you've learned --
A final example from everyday life: perhaps the most enlightening team project in the history of the world.
List(s) this item appears in: Book of the Month March 2024
Holdings
Item type Current library Home library Shelving location Call number Status Date due Barcode
Books Books American University in Dubai American University in Dubai Main Collection HM1166 .E7413 2020 (Browse shelf(Opens below)) Checked out 2024-12-31 5240296

Includes bibliographical references and index.

Foreword --

Introduction: The man who was surrounded by idiots --

Why are we the way we are? --

An introduction to the system --

Communication happens on the listener's terms --

Red behavior: how to recognize a real alpha and avoid getting in his way --

Yellow behavior: how to recognize someone whose head is in the clouds and get him back to reality again --

Green behavior: why change is so difficult and how to get around it --

Blue behavior: in pursuit of perfection --

No one is completely perfect: strengths and weaknesses --

Learning new things: how to use what you've learned --

Body language: why how you move matters: how do you really look? --

A real-life example: the company party-- how to understand everyone you meet -- Adaptation: how to handle idiots (i.e., everyone who isn't like you) --

How to deliver really bad news: the challenge of speaking your mind --

Who gets along and why it works: group dynamics at their finest --

Written communication: how to evaluate someone when you can't meet in person --

What makes us as mad as hell?: temperament can reveal everything about a person --

Stress factors and energy thieves: what is stress? --

A short reflection through history: people have always been like this --

Voices from real life --

A quick little quiz to see what you've learned --

A final example from everyday life: perhaps the most enlightening team project in the history of the world.

Translated from the Swedish.

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