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Key performance indicators : developing, implementing, and using winning KPIs / David Parmenter.
Publication details: Hoboken, N.J. : John Wiley & Sons, c2010.Edition: 2nd edDescription: xix, 299 p. : ill. ; 24 cmContent type:- text
- unmediated
- volume
- 9780470545157 :
- 0470545151 :
- HF5549.5.P37 P37 2010
Contents:
Review: "Fully revised and updated, Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition represents a significant shift in the way KPIs are developed and used, with an abundance of implementation tools."--BOOK JACKET.
Introduction -- Foundation stones for implementing key performance indicators -- Developing and using KPIs : a 12-step model -- KPI team resource kit -- Templates for reporting performance measures -- Facilitator's resource kit -- Critical success factors kit -- Brainstorming performance measures -- Implementation variations for small-to-medium enterprises and not-for-profit organizations -- Implementation lessons.
| Item type | Current library | Home library | Shelving location | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
Books
|
American University in Dubai | American University in Dubai | Main Collection | HF 5549.5 .P37 P37 2010 (Browse shelf(Opens below)) | Available | 5047004 |
Includes bibliographical references and index.
Introduction -- Foundation stones for implementing key performance indicators -- Developing and using KPIs : a 12-step model -- KPI team resource kit -- Templates for reporting performance measures -- Facilitator's resource kit -- Critical success factors kit -- Brainstorming performance measures -- Implementation variations for small-to-medium enterprises and not-for-profit organizations -- Implementation lessons.
"Fully revised and updated, Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition represents a significant shift in the way KPIs are developed and used, with an abundance of implementation tools."--BOOK JACKET.
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