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		Business process improvement through e-collaboration : knowledge sharing through the use of virtual groups / Ned Kock. by Kock, Ned F, 1964- Publication details: Hershey, PA : Idea Group Pub., c2005 Other title: Business process improvement through e-collaboration : knowledge sharing through the use of virtual groups. Availability: Items available for loan: American University in Dubai (1)Call number: HD 58.87 .K635 2005. Place hold
		Information Systems Action Research : An Applied View of Emerging Concepts and Methods / edited by Ned Kock. by Kock, Ned F., 1964- Series: Integrated series in information systems ; 13 Publication details: New York, NY : Springer, c2007 Availability: Items available for loan: American University in Dubai (1)Call number: HD 30.213 .I539 2007. Place hold

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