Surrounded by idiots : the four types of human behavior and how to effectively communicate with each in business (and in life) / Thomas Erikson.
By: Erikson, Thomas [author.]
.
Contributor(s): Pender, Martin [translator.] | Bradbury, Rod [translator.].
Publisher: New York : St. Martin's Essentials, 2020Edition: First St. Martin's Essentials paperback edition.Description: xv, 282 pages : illustrations ; 21 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781250179937 (paperback); 1250179939 (paperback).Subject(s): Communication -- Social aspects | Communication -- Psychological aspects | Communicative competence| Item type | Current library | Home library | Shelving location | Call number | Status | Date due | Barcode |
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Books
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American University in Dubai | American University in Dubai | Main Collection | HM1166 .E7413 2020 (Browse shelf(Opens below)) | Checked out | 2024-12-31 | 5240296 |
Includes bibliographical references and index.
Foreword --
Introduction: The man who was surrounded by idiots --
Why are we the way we are? --
An introduction to the system --
Communication happens on the listener's terms --
Red behavior: how to recognize a real alpha and avoid getting in his way --
Yellow behavior: how to recognize someone whose head is in the clouds and get him back to reality again --
Green behavior: why change is so difficult and how to get around it --
Blue behavior: in pursuit of perfection --
No one is completely perfect: strengths and weaknesses --
Learning new things: how to use what you've learned --
Body language: why how you move matters: how do you really look? --
A real-life example: the company party-- how to understand everyone you meet -- Adaptation: how to handle idiots (i.e., everyone who isn't like you) --
How to deliver really bad news: the challenge of speaking your mind --
Who gets along and why it works: group dynamics at their finest --
Written communication: how to evaluate someone when you can't meet in person --
What makes us as mad as hell?: temperament can reveal everything about a person --
Stress factors and energy thieves: what is stress? --
A short reflection through history: people have always been like this --
Voices from real life --
A quick little quiz to see what you've learned --
A final example from everyday life: perhaps the most enlightening team project in the history of the world.
Translated from the Swedish.
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