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Can you hear me? : how to connect with people in a virtual world / Nick Morgan.
Publisher: Boston, Massachusetts : Harvard Business Review Press, [2018]Copyright date: ©2018Description: xii, 270 pages ; 22 cmContent type:- text
- unmediated
- volume
- 9781633694446
- 1633694445
- Communication and technology
- Business communication
- Teleconferencing
- Communication -- Psychological aspects
- Business communication
- Communication and technology
- Communication -- Psychological aspects
- Teleconferencing
- BUSINESS & ECONOMICS / Business Communication / Meetings & Presentations
- BUSINESS & ECONOMICS / Management
- SELF-HELP / Communication & Social Skills
- P 96.T42 M665 2018
Contents:
Part One. The five basic problems with virtual communications: The lack of feedback: where's the emotional clarity? -- The lack of empathy: where's the consistency? -- The lack of control: for better or for worse, your life online is public -- The lack of emotion: can you make me care? -- The lack of connection and commitment: anyone here from Dubuque? -- Part Two. Specific techniques for specific digital channels: Email, email alternatives, and texting -- The conference call -- The webinar -- The chat session -- Sales.
| Item type | Current library | Home library | Collection | Shelving location | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
Books
|
American University in Dubai | American University in Dubai | Non-fiction | Main Collection | P 96.T42 M665 2018 (Browse shelf(Opens below)) | Available | c20037487 |
Includes bibliographical references and index.
Part One. The five basic problems with virtual communications: The lack of feedback: where's the emotional clarity? -- The lack of empathy: where's the consistency? -- The lack of control: for better or for worse, your life online is public -- The lack of emotion: can you make me care? -- The lack of connection and commitment: anyone here from Dubuque? -- Part Two. Specific techniques for specific digital channels: Email, email alternatives, and texting -- The conference call -- The webinar -- The chat session -- Sales.
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