The management of organizational behavior is a critically important source of competitive advantage in today's organizations. Every organization's members share a constellation of skills, abilities, and motivations that differentiates it from every other firm. To gain advantage, managers must be able to capitalize on these individual differences as jobs are designed, teams are formed, work is structured, and change is facilitated. This textbook, now in its second edition, provides its readers with the knowledge required to succeed as managers under these circumstances.In this book, John Wagner.

Part I: Introduction 1. Organization Behavior 2. Management and Managers Part II: Micro Organizational Behavior 3. Managing Diversity and Individual Differences 4. Perception, Decision Making, and Creativity 5. Work Motivation and Performance 6. Satisfaction and Stress Part III: Meso Organizational Behavior 7. Efficiency, Motivation, and Quality in Work Design 8. Interdependence and Role Relationships 9. Group Dynamics and Team Effectiveness 10. Leadership of Groups and Organizations Part IV: Macro Organizational Behavior 11. Power, Politics, and Conflict 12. Structuring the Organization 13. Technology, Environment, and Organization Design 14. Culture, Change, & Organization Development Part V: Conclusion 15. International Organizational Behavior 16. Evidence-Based Management: Critical Thinking and Continuous Learning

Includes bibliographical references and index.