Item type | Current library | Home library | Shelving location | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|
Books | American University in Dubai | American University in Dubai | Main Collection | HF 5415.5 .V396 2011 (Browse shelf(Opens below)) | Available | 5093445 |
HF 5415.5 .S736 2005 The new marketing conversation : creating and strengthening relationships between buyers and sellers / | HF 5415.5 .S736 2005 The new marketing conversation : creating and strengthening relationships between buyers and sellers / | HF 5415.5 .T65 2010 This is service design thinking : basics--tools--cases / | HF 5415.5 .V396 2011 The thank you economy / | HF 5415.5 .W54 1996 Customer intimacy : pick your partners, shape your culture, win together / | HF 5415.5 .W64 2005 Lean solutions : how companies and customers can create value and wealth together / | HF 5415.5 .Y47 2009 Your call is (not that) important to us : customer service and what it reveals about our world and our lives / |
Includes bibliographical references.
Gary Vaynerchuk contends that the people and companies harnessing the word-of-mouth power provided by multiplatform media -- those that can shift their outlook and operations to be more customer-aware and fan-friendly -- will pull away from the pack and profit in today's markets.
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