Item type | Current library | Home library | Shelving location | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|
Books | American University in Dubai | American University in Dubai | Main Collection | Z 711 .C355 2011 (Browse shelf(Opens below)) | Available | 5067642 |
Z 710 .G44 2008 The elements of library research : what every student needs to know / | Z 710 .M19 1999 100 more research topic guides for students / | Z 711 .C354 2017 Managing reference today : new models and best practices / | Z 711 .C355 2011 Reference and information services in the 21st century : an introduction / | Z 711 .M87 2011 The librarian as information consultant : transforming reference for the Information Age / | Z 711 .P36 2009 How to give your users the LIS services they want / | Z 711 .R4455 2010 Reference renaissance : current and future trends / |
Includes bibliographical references and indexes.
Introducing reference and information service -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything : encyclopedias -- Answering questions that require handy facts : ready reference sources -- Answering questions about words : dictionaries -- Answering questions about events and issues, past and present : indexes and full-text databases -- Answering questions about health, law, and business : special guidelines and sources -- Answering questions about geography, countries, and travel : atlases, gazetteers, maps, geographic information systems, and travel guides -- Answering questions about the lives of people : biographical information sources -- Answering questions about governments : government information sources -- When and how to use the Internet as a reference tool -- Reader's advisory work / Mary K. Chelton -- Reference work with children and young adults / Mary K. Chelton -- Information literacy in the reference department -- Selecting and evaluating reference materials -- Managing reference departments -- Assessing and improving reference services -- Reference 2.0 -- The future of information service.
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