This is service design thinking : basics--tools--cases / [concept and editing, Marc Stickdorn, Jakob Schneider].

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Publication details: Amsterdam : BIS Publishers, 2010.Description: 373 p., 2 folded leaves : col. ill. ; 24 cm. + 1 folded page in pocketISBN:

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LOC classification:

Holdings
Item type	Current library	Home library	Shelving location	Call number	Status	Date due	Barcode
Books	American University in Dubai	American University in Dubai	Main Collection	HF 5415.5 .T65 2010 (Browse shelf(Opens below))	Available		5032181

Includes bibliographical references (p. 340-365) and index.

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