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Marketing management : a customer-oriented approach / Kenneth E. Clow, Donald Baack.

By: Contributor(s): Publication details: Thousand Oaks, Calif. : Sage, c2010.Description: xxviii, 537 p. : col. ill. ; 29 cmISBN:
  • 9781412963121 :
  • 1412963125 :
Subject(s): LOC classification:
  • HF5415.13 .C57 2010
Contents:
The nature of marketing management -- Market analysis -- Scooping up success -- Data warehousing : majestic mountain ski resort -- Building a customer-oriented marketing department : the new boss -- Customer acquisition strategies and tactics : lenscrafters -- Pricing : that's how the cookie crumbles -- Advertising, alternative, and direct marketing : wild West rodeo -- Sales promotions.
Holdings
Item type Current library Home library Shelving location Call number Status Date due Barcode
Books Books American University in Dubai American University in Dubai Main Collection HF 5415.13 .C57 2010 (Browse shelf(Opens below)) Available 5013335

Includes bibliographical references and index.

The nature of marketing management -- Market analysis -- Scooping up success -- Data warehousing : majestic mountain ski resort -- Building a customer-oriented marketing department : the new boss -- Customer acquisition strategies and tactics : lenscrafters -- Pricing : that's how the cookie crumbles -- Advertising, alternative, and direct marketing : wild West rodeo -- Sales promotions.

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