Item type | Current library | Home library | Shelving location | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|
Books | American University in Dubai | American University in Dubai | Main Collection | HD 62.15 .A97 2010 (Browse shelf(Opens below)) | Available | 250694 |
HD 62 .B87 2011 Standards : recipes for reality / | HD 62.12 .S37 2001 Service support | HD 62.15 .A97 2007 Best practices in planning and performance management : from data to decisions / | HD 62.15 .A97 2010 Best practices in planning and performance management : radically rethinking management for a volatile world / | HD 62.15 .B783 2005 All about Six Sigma / | HD 62.15 .C486 2005 The ice cream maker : an inspiring tale about making quality the key ingredient in everything you do / | HD 62.15 .C54 1992 Firing on all cylinders : the service/quality system for high-powered corporate performance / |
Includes bibliographical references and index.
Traditional management processes are obsolete -- What is performance management? -- Sizing the opportunities -- Using best practices to drive change -- Strategic planning : ideas that drive results -- Tactical and financial planning: translating strategy into action -- Management reporting: from information to insight -- Forecasting: pass the crystal ball -- Risk management: place your bets -- Technology: panacea or pain? -- Implementing best practices -- Implementation secrets -- Managing in an uncertain world -- Looking to the future.
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