Rev. ed. of: Business driven technology / Stephen Haag, Paige Baltzan, Amy Phillips. 2nd ed. c2008.

Includes bibliographical references (p. 573-583) and index.

ch.1. Business driven technology -- ch.2. identifying competitive advantages -- ch.3. Strategic initiatives for implementing competitive advantages -- ch.4. Measuring the success of strategic initiatives -- ch.5. Organizational structures that support strategic initiatives -- ch.6. Valuing organizational information -- ch.7. Storing organizational information -Databases -- ch.8. Accessing organizational information -Data warehouse -- ch.9. Enabling the organization -Decision making -- ch.10. Extending the organization -Supply chain management -- ch.11. Building a customer-centric organization -Customer relationship management -- ch.12. Integrating the organization from end to end -Enterprise resource planning -- ch.13. Creaing innovative organizations -- ch.14. E-Business -- ch.15. Creating collaborative partnerships -- ch.16. Integrating wireless technology in business -- ch.17. Building software to support an agile organization -- ch.18. Outsourcing in the 21st century -- ch.19. Developing a 21st century organization.