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Marketing excellence : winning companies reveal the secrets of their success / Hugh Burkitt and John Zealley.

By: Contributor(s): Publication details: Chichester, England ; Hoboken, NJ : Wiley, c2006.Description: xiv, 373 p. : ill. ; 24 cmISBN:
  • 9780470060278 :
  • 0470060271 :
Subject(s): LOC classification:
  • HF5415.12.G7 B87 2006
Contents:
Marketing measurement excellence -- Customer insight -- Launching new brands -- Brand extension -- Brand revitalisation -- Sustaining the brand promise -- Marketing communications : getting the message across -- Creating loyal relationships -- Crossing borders : international brand development -- Internal marketing : engaging employees -- Developing marketing capabilities -- Doing well by doing good.

Includes bibliographical references and index.

Marketing measurement excellence -- Customer insight -- Launching new brands -- Brand extension -- Brand revitalisation -- Sustaining the brand promise -- Marketing communications : getting the message across -- Creating loyal relationships -- Crossing borders : international brand development -- Internal marketing : engaging employees -- Developing marketing capabilities -- Doing well by doing good.

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