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The art of managing everyday conflict : understanding emotions and power struggles / Erik A. Fisher and Steven W. Sharp.

By: Contributor(s): Publication details: Westport, Conn. : Praeger, 2004.Description: xiii, 236 p. : ill. ; 24 cmISBN:
  • 0275981843 :
Subject(s): LOC classification:
  • HM1121 .F57 2004
Contents:
Hierarchical Power Systems and How They Cause Conflict -- Equity Power Systems and How They Remove Conflict -- The Problem with All-or-Nothing Situations -- The Players -- The Role of Emotion -- Communicating Emotion -- Emotions Viewed as Strong or Powerful -- Emotions Viewed as Weak or Less Powerful -- Conflict and Power Struggles within the Self -- Power and the Family -- Power and Intimate Relationships -- Power in the Workplace -- Understanding Power Struggles and Conflict -- So, What Do I Do Now? Conflict Resolution Strategies -- Comprehensive List of Emotions.

Includes bibliographical references (p. [233]) and index.

Hierarchical Power Systems and How They Cause Conflict -- Equity Power Systems and How They Remove Conflict -- The Problem with All-or-Nothing Situations -- The Players -- The Role of Emotion -- Communicating Emotion -- Emotions Viewed as Strong or Powerful -- Emotions Viewed as Weak or Less Powerful -- Conflict and Power Struggles within the Self -- Power and the Family -- Power and Intimate Relationships -- Power in the Workplace -- Understanding Power Struggles and Conflict -- So, What Do I Do Now? Conflict Resolution Strategies -- Comprehensive List of Emotions.

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