Includes bibliographical references (p. 397-403) and index.

Corporate portals will completely change the way that intellectual capital is managed in organizations by seamlessly linking data, information, knowledge, and people. This book provides thoughtful analysis based on the authors' strong theoretical backgrounds about the effective implementation of corporate portals to achieve business goals. But just as important, the book contains 10 case studies of organizations that have implemented corporate portals. Readers will learn from these cases what has worked and benefit from the experience of companies such as Bain & Company, Bank of Montreal, Eli Lilly, Hill & Knowlton, Nortel, Siemens, Texaco, and Xerox.