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Follow this path : how the world's greatest organizations drive growth by unleashing human potential / Curt Coffman and Gabriel Gonzalez Molina.
Publication details: New York : Warner Books, c2002.Description: xiii, 284 p. ; 24 cmISBN:- 0446530506 :
- HF5549.5.M63 C64 2002
Contents:
Summary: From the coauthor of the bestselling "First Break All the rules" comes a book that teaches business leaders how to best utilize their "human capital" to achieve sustainable growth and profits in an environment of extreme competition.
Introduction: The Path to Take -- Welcome to the Emotional Economy -- Discover the Talents of Each Employee -- The Route That Never Goes Astray -- Steering toward Engagement -- Directions for Enhancing and Managing Employee Engagement -- Emotional Economics, Part 1 -- The Open Highway -- The Four Emotional States That Drive Customer Engagement -- Directions for Enhancing and Managing Customer Engagement -- Emotional Economics, Part 2 -- Managing the Emotional Economy -- Epilogue: A New Vision for a New Century -- Managerial Talent, Employee Engagement, and Business Unit Performance -- Employee Engagement, Satisfaction, and Business Unit--Level Outcomes: A Meta-Analysis.
| Item type | Current library | Home library | Shelving location | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
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American University in Dubai | American University in Dubai | Main Collection | HF 5549.5 .M63 C64 2002 (Browse shelf(Opens below)) | Available | 636753 |
Browsing American University in Dubai shelves, Shelving location: Main Collection Close shelf browser (Hides shelf browser)
| HF 5549.5 .M5 S28 1998 The origins of cultural differences and their impact on management / | HF 5549.5.M63 A528 2017 How to engage, involve, and motivate employees : building a culture of lean leadership with two-way commitment and communication / | HF 5549.5 .M63 B83 2001 Now, discover your strengths / | HF 5549.5 .M63 C64 2002 Follow this path : how the world's greatest organizations drive growth by unleashing human potential / | HF 5549.5 .M63 F57 2002 Fish! tales : real-life stories to help you transform your workplace and your life / | HF 5549.5 .M63 F725 2007 Punching in : the unauthorized adventures of a front-line employee / | HF 5549.5 .M63 G63 2010 Linchpin : are you indispensible? / |
"Warner Business Books."
Includes bibliographical references.
Introduction: The Path to Take -- Welcome to the Emotional Economy -- Discover the Talents of Each Employee -- The Route That Never Goes Astray -- Steering toward Engagement -- Directions for Enhancing and Managing Employee Engagement -- Emotional Economics, Part 1 -- The Open Highway -- The Four Emotional States That Drive Customer Engagement -- Directions for Enhancing and Managing Customer Engagement -- Emotional Economics, Part 2 -- Managing the Emotional Economy -- Epilogue: A New Vision for a New Century -- Managerial Talent, Employee Engagement, and Business Unit Performance -- Employee Engagement, Satisfaction, and Business Unit--Level Outcomes: A Meta-Analysis.
From the coauthor of the bestselling "First Break All the rules" comes a book that teaches business leaders how to best utilize their "human capital" to achieve sustainable growth and profits in an environment of extreme competition.
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