000 01377pam a2200337 a 4500
001 98033346
003 AE-DuAU
005 20240603161050.0
008 050915s1999 nyua 000 0 eng
010 _a 98033346
020 _a9780670883394 (hardcover)
035 _a(AE-DuAU) 98033346
040 _aDLC
_cDLC
_dAE-DuAU
_beng
041 _aeng
049 _aTSAUD
050 0 0 _aBF 637 .C45 S78 1999
090 _aBF 637 .C45 S78 1999
100 1 _aStone, Douglas,
_d1958-
_958484
_eauthor
245 1 0 _aDifficult conversations :
_bhow to discuss what matters most /
_cby Douglas Stone, Bruce Patton and Sheila Heen.
264 _aNew York, N.Y. :
_bViking,
_c1999
300 _axxi, 250 pages :
_bcolor illustration ;
_c24 cm.
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
520 0 _aWritten by the Harvard Negotiation Project--the group that produced the bestselling "Getting to Yes"--this book sets forth a groundbreaking method and proven step-by-step approach that shows how to handle the most challenging conversations with more success and less anxiety.
650 0 _aInterpersonal communication.
_958485
650 0 _aInterpersonal communication
_vCase studies.
_958486
700 1 _aPatton, Bruce.
_921967
_eauthor
700 1 _aHeen, Sheila.
_958487
_eauthor
942 _cBOOK
_2lcc
999 _c7693
_d7693