000 | 01377pam a2200337 a 4500 | ||
---|---|---|---|
001 | 98033346 | ||
003 | AE-DuAU | ||
005 | 20240603161050.0 | ||
008 | 050915s1999 nyua 000 0 eng | ||
010 | _a 98033346 | ||
020 | _a9780670883394 (hardcover) | ||
035 | _a(AE-DuAU) 98033346 | ||
040 |
_aDLC _cDLC _dAE-DuAU _beng |
||
041 | _aeng | ||
049 | _aTSAUD | ||
050 | 0 | 0 | _aBF 637 .C45 S78 1999 |
090 | _aBF 637 .C45 S78 1999 | ||
100 | 1 |
_aStone, Douglas, _d1958- _958484 _eauthor |
|
245 | 1 | 0 |
_aDifficult conversations : _bhow to discuss what matters most / _cby Douglas Stone, Bruce Patton and Sheila Heen. |
264 |
_aNew York, N.Y. : _bViking, _c1999 |
||
300 |
_axxi, 250 pages : _bcolor illustration ; _c24 cm. |
||
336 |
_2rdacontent _atext _btxt |
||
337 |
_2rdamedia _aunmediated _bn |
||
338 |
_2rdacarrier _avolume _bnc |
||
520 | 0 | _aWritten by the Harvard Negotiation Project--the group that produced the bestselling "Getting to Yes"--this book sets forth a groundbreaking method and proven step-by-step approach that shows how to handle the most challenging conversations with more success and less anxiety. | |
650 | 0 |
_aInterpersonal communication. _958485 |
|
650 | 0 |
_aInterpersonal communication _vCase studies. _958486 |
|
700 | 1 |
_aPatton, Bruce. _921967 _eauthor |
|
700 | 1 |
_aHeen, Sheila. _958487 _eauthor |
|
942 |
_cBOOK _2lcc |
||
999 |
_c7693 _d7693 |