000			02187cam a2200301Mi 4500
001			on1395155417
003			AE-DuAU
005			20250108115616.0
008			230825s2024 xx 000 0 eng d
020			_a9781847943835 (paperback)
035			_a(AE-DuAU)1395155417
040			_aS3O _beng _cS3O _dAE-DuAU
041			_aeng
049			_aTSAUD
050			_aBF637.C45 D858 2024
090			_aBF637.C45 D858 2024
100	1		_aDuhigg, Charles. _4author. _9121452
245	1	0	_aSupercommunicators : _bHow to unlock the secret language of connection / _cby Charles Duhigg.
264		1	_aUK : _bRandom House UK, _c2024
300			_axvi , 299 pages : _c20 cm.
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
520			_aWho and what are supercommunicators? They're the people who can steer a conversation to a successful conclusion. They are able to talk about difficult topics without giving offence. They know how to make others feel at ease and share what they think. They're brilliant facilitators and decision-guiders. How do they do it? In this groundbreaking new book, Charles Duhigg unravels the secrets of the supercommunicators to reveal the art - and the science - of successful communication. He unpicks the different types of everyday conversation and pinpoints why some go smoothly while others swiftly fall apart. He reveals the conversational questions and gambits that bring people together. And he shows how even the most tricky of encounters can be turned around. In the process, he shows why a CIA operative was able to win over a reluctant spy, how a member of a jury got his fellow jurors to view an open-and-shut case differently, and what a doctor found they needed to do to engage with a vaccine sceptic. Above all, he reveals the techniques we can all master to successfully connect with others, however tricky the circumstances. Packed with fascinating case studies and drawing on cutting-edge research, this book will change the way you think about what you say, and how you say it.[Bokinfo].
650			_aConversation _918716
650			_aCommunication.
942			_2lcc _cBOOK
999			_c53150 _d53150