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008 | 090828s2010 njua b 001 0 eng | ||
010 | _a 2009035911 | ||
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050 | 0 | 0 |
_aHF5549.5.P37 _bP37 2010 |
090 | _aHF 5549.5 .P37 P37 2010 | ||
100 | 1 |
_aParmenter, David. _9149032 |
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245 | 1 | 0 |
_aKey performance indicators : _bdeveloping, implementing, and using winning KPIs / _cDavid Parmenter. |
250 | _a2nd ed. | ||
260 |
_aHoboken, N.J. : _bJohn Wiley & Sons, _cc2010. |
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300 |
_axix, 299 p. : _bill. ; _c24 cm. |
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336 |
_2rdacontent _atext _btxt |
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337 |
_2rdamedia _aunmediated _bn |
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338 |
_2rdacarrier _avolume _bnc |
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504 | _aIncludes bibliographical references and index. | ||
505 | 0 | _aIntroduction -- Foundation stones for implementing key performance indicators -- Developing and using KPIs : a 12-step model -- KPI team resource kit -- Templates for reporting performance measures -- Facilitator's resource kit -- Critical success factors kit -- Brainstorming performance measures -- Implementation variations for small-to-medium enterprises and not-for-profit organizations -- Implementation lessons. | |
520 | 1 | _a"Fully revised and updated, Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition represents a significant shift in the way KPIs are developed and used, with an abundance of implementation tools."--BOOK JACKET. | |
650 | 0 |
_aPerformance technology. _9149033 |
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650 | 0 |
_aPerformance standards. _9149034 |
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650 | 0 |
_aOrganizational effectiveness. _9149035 |
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852 | 1 | _9P49.95usd | |
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