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016 7 _a015357399
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020 _a9781412963121 :
_c96.95
020 _a1412963125 :
_c96.95
050 0 0 _aHF5415.13
_b.C57 2010
069 _a09333520
090 _aHF 5415.13 .C57 2010
100 1 _aClow, Kenneth E.
_996520
245 1 0 _aMarketing management :
_ba customer-oriented approach /
_cKenneth E. Clow, Donald Baack.
260 _aThousand Oaks, Calif. :
_bSage,
_cc2010.
300 _axxviii, 537 p. :
_bcol. ill. ;
_c29 cm.
504 _aIncludes bibliographical references and index.
505 0 _aThe nature of marketing management -- Market analysis -- Scooping up success -- Data warehousing : majestic mountain ski resort -- Building a customer-oriented marketing department : the new boss -- Customer acquisition strategies and tactics : lenscrafters -- Pricing : that's how the cookie crumbles -- Advertising, alternative, and direct marketing : wild West rodeo -- Sales promotions.
650 0 _aMarketing
_xManagement.
_9143640
700 1 _aBaack, Donald.
_996538
852 1 _9P96.95usd
907 _a30743
_b12-12-10
_c12-08-10
942 _cBOOK
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