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020 _a9781856046725 (pbk.) :
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_b.P36 2009
069 _a09063588
090 _aZ 711 .P36 2009
090 _aZ 711 .P36 2009
100 1 _aPantry, Sheila.
_9124323
245 1 0 _aHow to give your users the LIS services they want /
_cSheila Pantry and Peter Griffiths.
260 _aLondon :
_bFacet,
_c2009.
300 _avii, 192 p. ;
_c24 cm.
504 _aIncludes bibliographical references and index.
650 0 _aLibraries
_xUser satisfaction.
_9124325
650 0 _aInformation services
_xUser education.
_9124327
650 0 _aLibrary administration.
_9124329
700 1 _aGriffiths, Peter,
_d1948 Feb. 14-
_9124331
852 _9p85.00
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