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| 003 | AE-DuAU | ||
| 005 | 20241127165732.0 | ||
| 008 | 060529s2001 enka 001 0 eng | ||
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_aGBA216737 _2bnb |
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| 020 | _a0113300174 (pbk.) | ||
| 039 | 0 | _a2682 | |
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_aUk _cUk |
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_aHD30.2 _b.S47 2001 |
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| 090 | _aHD 30.2 .S47 2001 | ||
| 245 | 0 | 0 |
_aService delivery / _cOffice of Government Commerce. |
| 246 | 3 | _aBest practice for service delivery | |
| 260 |
_aLondon : _bStationery Office, _cc2001. |
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| 300 |
_axvi, 376 p. : _bill. ; _c30 cm. |
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| 336 |
_2rdacontent _atext _btxt |
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| 337 |
_2rdamedia _aunmediated _bn |
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| 338 |
_2rdacarrier _avolume _bnc |
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| 490 | 1 | _aITIL : managing IT services | |
| 500 | _aCover title: Best practice for service delivery. | ||
| 650 | 0 |
_aComputer networks _xManagement. _989984 |
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| 650 | 0 |
_aSupport services (Management) _989985 |
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| 650 | 0 |
_aInformation technology _xManagement. _989986 |
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| 710 | 1 |
_aGreat Britain. _bOffice of Government Commerce. _989987 |
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| 852 |
_9p138.50 _y05-29-2006 |
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_a19181 _b08-06-10 _c08-06-10 |
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