000			01824pam a22004094a 4500
001			2004019679
003			DLC
005			20240430144158.0
008			040819s2005 nyua b 001 0 eng
010			_a 2004019679
020			_a9780071441889 (pbk.) : _c16.95
020			_a0071441883 (pbk.) : _c16.95
040			_aDLC _cDLC _dDLC
042			_apcc
050	0	0	_aHF5415.32 _b.S75 2005
069			_a08873162
090			_aHF 5415.32 .S75 2005
090			_aHF 5415.32 .S75 2005
100	1		_aStinnett, Bill. _988001
245	1	0	_aThink like your customer : _ba winning strategy to maximize sales by understanding how and why your customers buy / _cBill Stinnett.
260			_aNew York, NY : _bMcGraw-Hill, _cc2005.
300			_axxiv, 261 p. : _bill. ; _c23 cm.
505	0		_aWhy customers buy -- What customers think about -- What customers really want -- How customers perceive value and risk -- The cause and effect of business value -- The value of customer relationships -- How customers buy -- The sales process--redefined -- Anatomy of a buying decision -- Reverse-engineering the buying process -- Elevating the buying process -- Accelerating the buying process.
504			_aIncludes bibliographical references (p. 251-252) and index.
650		0	_aConsumer behavior. _988002
650		0	_aSelling. _988003
650		0	_aCustomer relations. _988004
650		0	_aCustomer loyalty. _988005
852			_9p16.95 _y05-23-2007
907			_a17571 _b08-12-10 _c08-06-10
942			_cBOOK _00
998			_aaudmc _b05-23-07 _cm _da _e- _feng _gnyu _h0
935			_aPO20127
945			_g0 _i694836 _j0 _laudmc _nCopy Type:01 - Books _o- _p62.29 _q- _r- _s- _t1 _u0 _v0 _w0 _x0 _yi10239078 _z08-06-10
999			_c17571 _d17571