000			02028nam a2200373u 4500
001			ocm13391901
005			20240430144045.0
008			040322b ||||||||||||||||||||eng|u
010			_a2003024059
020			_a1591391342 (alk. paper)
040			_aDLC _cDLC _dDLC
042			_apcc
050	0	0	_aHD30.28 _b.K35443 2004
090			_aHD 30.28 .K35443 2004
100	1		_aKaplan, Robert S. _916436
245	1	0	_aStrategy maps : _bconverting intangible assets into tangible outcomes / _cRobert S. Kaplan, David P. Norton.
260			_aBoston : _bHarvard Business School Press, _cc2004.
300			_axviii, 454 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references and index.
505	0		_aStrategy maps -- Operations management processes -- Customer management processess --Innovation processes -- Regulatory and social processes -- Aligning intangible assets to enterprise strategy -- Human capital readiness -- Information capital readiness -- Organization capital readiness -- Customizing your strategy map to your strategy -- Planning the campaign -- Private-sector organizations -- Public-sector organizations -- Nonprofit organizations.
650		0	_aStrategic planning. _979913
650		0	_aIntangible property _xManagement. _966232
650		0	_aHuman capital. _979914
650		0	_aManagement. _979915
700	1		_aNorton, David P., _d1941- _979916
852			_9p0.00 _y03-22-2004
907			_a15249 _b08-12-10 _c08-06-10
942			_cBOOK _01
998			_aaudmc _b03-22-04 _cm _da _e- _feng _gxxu _h0
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
925	0		_aacquire _b2 shelf copies _xpolicy default
955			_ese20 2003-11-03; To Dewey _fCIP ver. sb03 2004-03-16, to BCCD
945			_g0 _i45755 _j0 _laudmc _nCopy Type:01 - Books _o- _p0.00 _q- _r- _s- _t1 _u1 _v0 _w1 _x0 _yi10211913 _z08-06-10
999			_c15249 _d15249