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008			050915s2001 ilu 000 0 eng
010			_a 00012888
020			_a0793144345 : _c17.95
040			_aDLC _cDLC _dDLC
042			_apcc
050	0	0	_aHD31 _b.C514 2001
069			_a01479174
090			_aHD 31 .C514 2001
090			_aHD 31 .C514 2001
100	1		_aChowdhury, Subir. _941972
245	1	4	_aThe power of Six Sigma : _ban inspiring tale of how Six Sigma is transforming the way we work / _cSubir Chowdhury.
260			_aChicago : _bDearborn Trade, _cc2001.
300			_axiii, 124 p. ; _c20 cm.
336			_2rdacontent _atext _btxt
337			_2rdamedia _aunmediated _bn
338			_2rdacarrier _avolume _bnc
505	0		_aMoving Day -- Lunch is Served -- Swallowing Six Sigma -- The Crucial Differences -- People Power: Who Does What -- Putting People Power into Practice -- Process Power: The Five Steps of Six Sigma -- Putting Process Power into Practice.
520			_aJoe Meter was a bright, ambitious, young professional, with high hopes and dreams for his career. He and his college buddy, Larry Hogan, started at American Burger straight out of college, boasting new ideas of how they would someday lead the company.
520	8		_aJoe was promoted to management after a short period but soon stalled in his career, becoming increasingly disenchanted over the years as American Burger tried every management trend to boost profits -- TQM, ISO 9000, and others -- without much success. Now over 20 years later, Joe has been laid off, along with several other loyal, dedicated, and frustrated employees, and wonders how he'll recover -- personally and professionally.
520	8		_aLarry, on the other hand, was transferred to another business of the parent company -- American Pizza -- shortly after Joe's promotion and now runs one of the company's most successful divisions as an executive.
520	8		_aThe two old friends, out of touch for years, get reacquainted over lunch in the wake of Joe's layoff. Through this encounter, Joe discovers the key to Larry's -- and American Pizza's -- success. It is the power of Six Sigma.
520	8		_aSix Sigma -- a statistical measurement of only 3.4 defects per million -- has been at the core of improved productivity, dramatically increased profits, and improved customer service. Corporations are experiencing radical improvements in every facet of their businesses. Achieving those improvements starts with acceptance -- at every level of the organization. That's where Joe and Larry step in, to deliver the message of The Power of Six Sigma.
520	8		_aThe Power of Six Sigma is unlike any other book on Six Sigma. This fictionalized tale simplifies a complicated topic and, through dialogue between Joe and Larry, explains the way Six Sigma works in a nonthreatening, easy-to-understand way. Everyone in the organization will learn what Six Sigma is and how it works.
650		0	_aIndustrial management. _975275
852			_9p17.95 _y05-20-2003
907			_a13816 _b08-06-10 _c08-06-10
942			_cBOOK _00
998			_aaudmc _b05-20-03 _cm _da _e- _feng _gilu _h4
905			_aSubir Chowdhury is executive vice president of the American Supplier Institute
935			_aGEN4-11448
945			_g0 _i636506 _j0 _laudmc _nCopy Type:01 - Books _o- _p65.97 _q- _r- _s- _t1 _u0 _v0 _w0 _x0 _yi10194277 _z08-06-10
999			_c13816 _d13816