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050 0 0 _aHF5415.126
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069 _a09725458
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090 _aHF 5415.126 .H843 2000
100 1 _aHughes, Arthur Middleton.
_971291
245 1 0 _aStrategic database marketing :
_bthe masterplan for starting and managing a profitable, customer-based marketing program /
_cArthur Middleton Hughes.
246 3 _aStrategic data base marketing
250 _a2nd ed.
260 _aNew York :
_bMcGraw-Hill,
_cc2000.
300 _aviii, 439 p. :
_bill. ;
_c24 cm.
500 _aIncludes index.
520 0 _a"Strategic Database Marketing is the only resource to explain database marketing from the customer's point of view, instead of the seller's. Now, as exploding research and technology create entirely new market challenges, the Second Edition of this influential bestseller explains the method for computing RFM (Reach, Frequency, Monetary), as well as covering recently developed tools and resources including the Internet, loyalty programs, customer-specific marketing, and more.
650 0 _aDatabase marketing
_xPlanning.
_971292
852 _9p39.95
_y07-10-2002
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942 _cBOOK
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