TY - BOOK AU - Mills,Harry TI - Secret sauce: how to pack your messages with persuasive punch SN - 9780814438060 (hardcover) AV - BF 637.P4 M523 2017 PY - 2017/// CY - New York, NY PB - American Management Association AMACOM KW - Persuasion (Psychology) KW - Interpersonal communication KW - Business communication N1 - Includes bibliographical references ER -