TY - BOOK AU - Lehman,Carol M. AU - DuFrene,Deborah Daniel TI - Business communication SN - 9780324782172 (hbk.) AV - HF5721 .L34 2011 PY - 2011/// CY - Mason, OH PB - South-Western Cengage Learning KW - Commercial correspondence KW - Business report writing KW - Business communication N1 - Includes bibliographical references and index ER -