TY  - BOOK
AU  - Decker,Bert
TI  - Communication skills for leaders: delivering a clear and consistent message 
T2  - A Crisp fifty-minute series book
SN  - 9781426018510 (pbk.) :
AV  - HF5718 .D415 2009
PY  - 2009///
CY  - [Rochester, N.Y.]
PB  - Axzo Press
KW  - Business communication
KW  - Interpersonal communication
N1  - Includes bibliographical references (p. 99); Keys to effective interpersonal communication -- Developing connection -- Developing energy -- Developing credibility -- Developing interaction.
ER  -