TY - BOOK AU - Marciano,Paul L. TI - Carrots and sticks don't work: build a culture of employee engagement with the principles of RESPECT SN - 9780071714013 : AV - HF5549.5.M63 M363 2010 PY - 2010/// CY - New York PB - McGraw-Hill KW - Employee motivation KW - Employees KW - Attitudes KW - Organizational commitment N1 - Includes bibliographical references and index; The workplace "carrot-on-a-stick" -- Reward and recognition programs don't work -- Employee engagement -- The RESPECT model : building a culture of employee engagement -- Recognition -- Empowerment -- Supportive feedback -- Partnering -- Expectation -- Consideration -- Trust -- Implementing the RESPECT model ER -