TY - BOOK AU - Wood,J.B. AU - Hewlin,Todd AU - Lah,Thomas E. TI - Consumption economics: the new rules of tech SN - 9780984213030 : AV - HC79.I55 .W66 2011 PY - 2011///] CY - [California PB - Point B Inc. KW - Technological innovations KW - Economic aspects KW - Consumption (Economics) N1 - Includes bibliographical references (p. [220]-221) and index; How good we had it: the money-making machine known as high-tech -- Shifting clouds and changing roles -- Looking over the margin wall -- Learning to love micro-transactions -- The data piling up in the corner -- Consumption development: the art and science of intelligent listening -- Consumption marketing: micro-marketing and micro-buzz -- Consumption sales: after a great run, the classic model gets an overhaul -- Consumption services: will they someday own "the number"? -- Customer demand vs. capital markets: how fast should you transform? -- The "S" stands for services ER -