TY - BOOK AU - Morrison,Terri AU - Conaway,Wayne A. TI - Kiss, bow, or shake hands, sales and marketing: the essential cultural guide--from presentations and promotions to communicating and closing SN - 9780071714044 (pbk.) : AV - HF5389 .M674 2012 PY - 2012/// CY - New York PB - McGraw-Hill KW - Business etiquette KW - Business communication KW - Intercultural communication KW - Marketing KW - Cross-cultural studies N1 - Includes index ER -