TY - BOOK AU - Brander,Michael N. TI - Social media use in the federal government SN - 9781621007470 (pbk.) : AV - JK468.A8 S67 2012 PY - 2012/// CY - New York PB - Nova Science Publishers, Inc. KW - United States KW - Congress KW - Constituent communication KW - Technological innovations KW - Administrative agencies KW - Information technology KW - Electronic government information KW - Management N1 - Includes bibliographical references and index; Preface -- Social media: federal agencies need policies and procedures for managing and protecting information they access and disseminate / GAO -- Testimony of Gregory C. Wilshusen, director of information security issues, before the Subcommittee on Information Policy, Census, and National Archives, Committee on Oversight and Government Reform, House of Representatives on "information management: challenges in federal agencies' use of Web 2.0 technologies" -- Social networking and constituent communications: member use of Twitter during a two-month period in the 111th Congress / Matthew Eric Glassman, Jacob R. Straus, Colleen J. Shogan ER -