TY  - BOOK
AU  - Batten,Lance
TI  - Knowledge management 100 success secrets: 100 most asked questions : the missing knowledge management products, solutions, software, strategy and systems guide 
SN  - 9780980513646 (pbk.) :
AV  - HD30.2 .B3755 2008
PY  - 2008///
CY  - [La Vergne, Tenn.
PB  - Emereo Pty Ltd]
KW  - Knowledge management
ER  -