TY  - BOOK
AU  - Saxtoft,Christian
TI  - Convergence: user expectations, communications enablers and business opportunities 
SN  - 9780470727089 (pbk.) :
AV  - HE7631 .S29 2008
PY  - 2008///
CY  - Hoboken, N.J.
PB  - John Wiley
KW  - Telecommunication
KW  - Business
KW  - Communication systems
N1  - Includes bibliographical references and index; Communications in a user perspective -- The convergence culture square -- Market trends and predictions -- Structures and strategies -- Strategic opportunities -- Enabling technologies -- Convergent services and systems -- Management of convergent services -- New business opportunities -- Management of user expectations -- Billing and convergent charging -- Innovation and new opportunities -- The future of communication
ER  -