TY - BOOK AU - Benioff,Marc R. AU - Adler,Carlye TI - Behind the cloud: the untold story of how Salesforce.com went from idea to billion-dollar company--and revolutionized an industry SN - 9780470521168 : AV - HF5415.5 .B443 2009 PY - 2009/// CY - San Francisco, CA PB - Jossey-Bass KW - Salesforce.com (Firm) KW - Customer relations KW - Management KW - Sales management N1 - Includes bibliographical references and index N2 - The founder of Salesforce. com tells how he created a billion-pound business and, in the process, an entire industry In less than a decade, salesforce. com has grown from a simple idea to the market leader of a new 52 billion industry that it created. Through candid, compelling first person stories, Benioff shows how salesforce ER -