TY  - BOOK
TI  - ITIL® V3 foundation complete certification kit: [study book and elearning program]
SN  - 9781742442488 (pbk.) :
AV  - QA76.76.C69 I844 2010
PY  - 2010///
CY  - [United States]
PB  - Emereo Pty Ltd.
KW  - Configuration management
KW  - Information technology
KW  - Management
KW  - Management information systems.
N1  - Includes index; Title from cover
ER  -