TY - BOOK AU - McLaughlin,Curtis P. AU - Kaluzny,Arnold D. TI - Continuous quality improvement in health care SN - 0763727121 (hardcover) AV - RA 399.A3 C66 2006 PY - 2006/// CY - Sudbury, Mass. PB - Jones and Bartlett KW - Medical care KW - United States KW - Quality control KW - Total quality management KW - Delivery of Health Care KW - organization & administration KW - Total Quality Management KW - methods N1 - Includes bibliographical references (p. 628-662) and index ER -