TY - BOOK AU - Heymann,Jody AU - Barerra,Magda TI - Profit at the bottom of the ladder: creating value by investing in your workforce SN - 9781422123119 : AV - HF5549.2.U5 H49 2010 PY - 2010/// CY - Boston, Mass. PB - Harvard Business Press KW - Personnel management KW - United States KW - Employees KW - Minimum wage KW - Quality of work life KW - Industrial management KW - Social aspects N1 - Includes bibliographical references and index; Providing all employees with more than a living wage -- Finding ways to make scheduling flexibility feasible and profitable -- Increasing productivity and reliability by investing in health care -- Building assets: ensuring that the lowest-level employees are not left behind -- Offering training where it is valued the most -- Establishing career tracks for low-level employees to rise up the corporate ladder -- Engaging employees in the company's profits and their own -- Reaping returns from community investments -- Creating good working conditions throughout the supply chain -- Developing a blueprint for changing companies and lives ER -