TY - BOOK AU - Farris,Paul TI - Marketing metrics: the definitive guide to measuring marketing performance SN - 9780137058297 : AV - HF5415.2 .M35543 2010 PY - 2010/// CY - Upper Saddle River, N.J. PB - FT Press KW - Marketing research KW - Marketing KW - Mathematical models N1 - Rev. ed. of: Marketing metrics : 50+ metrics every executive should master. 2006; Includes bibliographical references and index; Introduction -- Share of hearts, minds, and markets -- Margins and profits -- Product and portfolio management -- Customer profitability -- Sales force and channel management -- Pricing strategy -- Promotion -- Advertising media and web metrics -- Marketing and finance -- The marketing metrics X-ray -- System of metrics ER -