TY - BOOK AU - Sudan,Randeep TI - The global opportunity in IT-based services: assessing and enhancing country competitiveness SN - 9780821381922 (pbk.) : AV - HC59.72.T4 G56 2010 PY - 2010/// CY - Washington, D.C. PB - World Bank KW - Technological innovations KW - Economic aspects KW - Developing countries KW - Service industries KW - Competition KW - Commercial policy N1 - Includes bibliographical references and index; IT-based services : global outlook -- Large markets and growing opportunities -- Economic impacts of developing IT and ITES industries -- Other impacts : social benefits policy reforms and country brand -- Country competitiveness in the global market of IT-based services -- Assessing potential competitiveness -- Location readiness index -- The relative competitiveness of small countries -- Relative competitiveness of least developed countries -- Policy options to enhance competitiveness -- Policies targeted at the IT services and ITES industries -- Institutions and leadership following an adaptive and engaged approach to policy -- Policy options for nurturing and expanding the talent pool -- Policy options for reducing costs -- Policy options to address infrastructure barriers -- Policy options to improve the broader business environment -- Dimensions of the LRI : what is needed to be competitive? -- Applying the LRI model to the US, India, Kenya, and Indonesia -- Detailed assessments -- Findings from the analysis ER -