TY  - BOOK
AU  - Becerra-Fernandez,Irma
AU  - Sabherwal,Rajiv
TI  - Knowledge management: systems and processes 
SN  - 9780765623515 (hbk.) :
AV  - HD30.2 .B438 2010
PY  - 2010///
CY  - Armonk, NY
PB  - M.E. Sharpe
KW  - Knowledge management
KW  - Information technology
N1  - Includes bibliographical references and index
ER  -