TY - BOOK AU - Maier,Ronald TI - Knowledge management systems: information and communication technologies for knowledge management SN - 9783540714071 : AV - QA76.9.D3 M33175 2007 PY - 2007/// CY - Berlin, New York PB - Springer KW - Database management KW - Telecommunication KW - Knowledge management N1 - Includes bibliographical references (p. [639]-709) and index ER -