TY - BOOK ED - Harvard Business School Publishing Corporation. TI - Harvard business review on retailing and merchandising T2 - The Harvard business review paperback series SN - 1422145921 AV - HF5429 .H299 2008 PY - 2008/// CY - Boston, MA PB - Harvard Business School Pub. KW - Retail trade KW - Management KW - Merchandising KW - Marketing KW - Customer services N1 - Includes index ER -