TY - BOOK AU - Ganaway,Nick B. TI - Construction business management: what every construction contractor, builder & subcontractor needs to know SN - 0876298250 (pbk.) : AV - HD9715.A2 G36 2006 PY - 2006/// CY - Amsterdam, Netherlands, Boston, MA, Kingston, MA PB - Butterworth-Heinemann, Distributed in the U.S. by RS Means/Reed Construction Data KW - Construction industry KW - Management N1 - Includes bibliographical references (p. [195]-196) and index; Chapter 1; Do you have what it takes? --; 1.1; Essential traits --; 1.1.1; Initiative --; 1.1.2; Passion --; 1.1.3; Stress tolerance --; 1.1.4; Reliability (follow-through) --; 1.1.5; Willingness to work while others play --; 1.1.6; Unyielding positive attitude --; 1.1.7; Mental toughness --; 1.1.8; Attention to detail --; 1.1.9; Sense of urgency --; 1.1.10; Self-control --; 1.1.11; Thirst for knowledge --; 1.1.12; Ability to get along with others --; Chapter 2; Your role as owner of your construction firm --; 2.1; Leadership (Setting the course) --; 2.1.1; Vision to reality: The required path --; 2.1.2; Leaders and managers are different from each other --; 2.1.3; Tame the ego --; 2.2; Leadership in times of uncertainty --; 2.3; Manager vs owner/shareholder --; 2.4; The entrepreneur mindset --; 2.5; Managing risk --; 2.6; Establishing your corporate culture --; 2.7; Striving for excellence --; 2.8; Hiring the right people --; 2.9; Knowing your industry --; 2.10; Coordinating resources --; 2.11; Keeping in touch --; 2.12; Being there --; 2.13; Identifying objectives --; 2.14; Measuring results --; 2.15; Marketing --; 2.16; Little habits with big payoffs --; 2.17; Getting involved --; Chapter 3; Sales, marketing and business development --; 3.1; Marketing materials --; 3.2; Publicity --; 3.3; Proposals and presentations --; 3.4; Staying ahead of the pack --; 3.5; Impressions --; 3.6; New customers vs old --; 3.7; Reaching out --; 3.8; Data mining --; Chapter 4; Creating customer loyalty --; 4.1; Budget --; 4.2; Quality --; 4.3; Relationships --; 4.4; Schedule --; Chapter 5; Business considerations --; 5.1; The corporation --; 5.2; Capital equipment --; 5.3; Purchasing --; 5.4; Collection --; 5.5; Dealing with the IRS --; 5.6; Contractor failure --; Chapter 6; Controlling your finances --; 6.1; Working capital --; 6.2; Projecting cash needs --; 6.3; Understanding financial statements --; 6.4; Dishonest employees --; 6.5; Where is the money? --; Chapter 7; Bidding --; 7.1; Qualifying to bid --; 7.2; Approach to bidding --; 7.3; Pricing --; 7.4; Cost databank --; 7.5; Pre-bid site inspection --; 7.6; Warranty considerations --; 7.7; Compiling your bid proposal --; 7.8; Reverse bidding/auction --; Chapter 8; Building it --; 8.1; Registration and licensing --; 8.2; Environmental studies --; 8.3; Subcontracting the work --; 8.4; Photographs --; 8.5; Pre-construction meetings --; 8.6; Before you start a project --; 8.7; Project overhead/general conditions expense --; 8.7.1; Managing project overhead/general conditions cost --; 8.8; Warranties --; 8.9; Mechanic's liens --; 8.10; Lien waivers --; 8.11; Closing out the project --; Chapter 9; Accounting and record keeping --; 9.1; Certified public accountant --; 9.2; Audited financial statements --; 9.3; Bookkeeper --; 9.4; Cash vs accrual accounting procedures --; 9.5; Percentage of completion vs completed contract reporting --; 9.5.1; Percentage of completion method --; 9.5.2; Completed contract method --; 9.6; General and administrative expense --; 9.7; Fixed vs controllable G&A expense --; 9.8; Cost accounting --; 9.9; Financial statements --; 9.9.1; The income statement --; 9.9.2; The balance sheet --; 9.10; Reports --; 9.11; Billings --; 9.12; State sales tax --; Chapter 10; Contract terms and conditions --; 10.1; Types of agreement --; 10.2; Requirements for a binding agreement --; 10.3; A few generalizations about contracts --; 10.4; Know the project owner --; 10.5; Getting paid --; 10.6; Commencement/completion dates --; 10.7; Owner delay --; 10.8; Contractor delay --; 10.9; Changes in the work --; 10.10; Constructive change --; 10.11; Differing conditions (Changed conditions) --; 10.11.1; What to do upon discovering differing conditions --; 10.12; Insurance --; 10.13; Indemnification --; 10.14; Warranty obligations --; 10.15; Limitation of liability --; 10.16; Governing law --; 10.17; Dispute resolution --; 10.18; Contract termination by the owner --; Chapter 11; You and your employees --; 11.1; Who are the "right" people? --; 11.2; Hiring the "right" people --; 11.3; Good hiring practices --; 11.4; The interview --; 11.5; New employee orientation --; 11.6; Non-compete non-disclose agreement --; 11.7; Managing employees for the long term --; 11.7.1; Relationships --; 11.7.2; Autonomy --; 11.7.3; Recognition --; 11.7.4; Employee's return on investment --; 11.7.5; Employee incentive plans --; 11.7.6; Benefits packages --; 11.7.7; Trust --; 11.7.8; Work/life balance --; 11.7.9; Work fulfillment --; 11.7.10; Training --; 11.7.11; Job security --; 11.7.12; Internal conflict --; 11.7.13; Openness and communication --; 11.8; Responsibility vs job description --; 11.9; Evaluating employee performance --; 11.10; Employee termination --; 11.10.1; Conducting the termination meeting --; 11.11; Employee handbook --; 11.12; Professional employer organizations --; Chapter 12; You and your subcontractors --; 12.1; Independent contractor or employee? --; 12.2; Subcontractor qualification checklist --; 12.3; The contractor-subcontractor agreement: Special considerations --; 12.3.1; Pass-through or flow-down clause --; 12.3.2; Scope of work --; 12.3.3; Work as directed --; 12.3.4; Changes to the subcontract --; 12.3.5; Conditions for payment to subcontractor --; 12.3.6; Pay-if-paid --; 12.3.7; Delay damages --; 12.3.8; Retainage --; 12.3.9; Calculation of payment amount --; 12.3.10; Terms for final payment --; 12.3.11; Indemnity --; 12.3.12; Termination for convenience --; 12.3.13; Subcontractor default --; 12.3.14; Notice of default --; 12.3.15; Cure --; 12.3.16; Contractor alternatives --; 12.3.17; Continuation of performance --; 12.3.18; Dispute resolution --; 12.3.19; Termination of subcontract --; 12.3.20; Merger --; Chapter 13; Banking and finance --; 13.1; Your business plan --; 13.2; Sources of financing --; 13.3; Borrowing criteria --; 13.4; Managing credit --; Chapter 14; Insurance and bonds --; 14.1; Insurance --; 14.1.1; Worker's compensation insurance --; 14.1.2; Employer's liability insurance --; 14.1.3; All-risk builder's risk insurance --; 14.1.4; Commercial general liability insurance --; 14.1.5; When a loss occurs --; 14.1.6; Insurance administration --; 14.1.7; Certificates of insurance --; 14.1.8; Waiver of subrogation --; 14.2; Construction surety bonds --; Chapter 15; Specializing in chain store construction --; 15.1; Improved profit potential --; 15.2; Continuing relationships --; 15.3; Chain operators favor niche contractors --; 15.4; Fewer parties in the mix --; 15.5; Reliable cost database --; 15.6; Reduced risk --; 15.7; So why are so many contractors missing out on the chain store niche? --; 15.8; A note about the construction industry as a whole --; Appendix 1; If you're just getting started... --; Appendix 2; Useful Web site links --; Appendix 3; Regional cross reference of construction-related organizations --; Appendix 4; Potential questions for interviewing job applicants ER -