TY - BOOK AU - Trotta,Marcia TI - Supervising staff: a how-to-do-it manual for librarians T2 - How-to-do-it manuals for librarians SN - 1555705243 (pbk.) : AV - Z682 .T76 2006 PY - 2006/// CY - New York, NY PB - Neal-Schuman Publishers KW - Library personnel management KW - United States KW - Supervision of employees N1 - Includes bibliographical references (p. 187-188) and index; Understanding the supervisor's role -- Mastering basic supervision tools -- Creating and running work teams -- Directing ongoing staff training -- Mentoring and coaching staff -- Implementing change and managing crisis -- Using performance appraisals effectively -- Hiring and retaining a diverse workforce -- Taking charge of your career -- The supervisor's resource guide ER -