TY - BOOK AU - Davenport,Thomas H. AU - Harris,Jeanne G. TI - Competing on analytics: the new science of winning SN - 97814221033260 (hardcover : alk. paper): AV - HF5691 .D38 2007 PY - 2007/// CY - Boston, MA PB - Harvard Business School Press KW - Business mathematics KW - Business intelligence N1 - Includes bibliographical references (p. 187-197) and index; 1. The nature of analytical competition : using analytics to build a distinctive capability -- 2. What makes an analytical competitor? : defining the common key attributes of such companies -- 3. Analytics and business performance : transforming the ability to compete on analytics into a lasting competitive advantage -- 4. Competing on analytics with internal processes : financial, manufacturing, R&D, and human resource applications -- 5. Competing on analytics with external processes : customer and supplier applications -- 6. A road map to enhanced analytical capabilities : progressing through the five stages of development -- 7. Managing analytical people : cultivating the scarce ingredient that makes analytics work -- 8. The architecture of business intelligence : aligning a robust technical environment with business strategies -- 9. The future of analytical competition : approaches driven by technology, human factors, and business strategy ER -